Contact Us

Got a question? Sure, we'd love to help you!

Fill up the section below and send us a message. Alternatively, email us at hello@quenj.com or send us a message on WhatsApp at +65 8832 2138. We will get back to you as soon as possible.

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FAQs

How does the magnetic ring work?

Our water bottle's magnetic ring securely holds your iPhone 12 or newer with MagSafe. It also works with phone cases that have MagSafe rings. For older iPhones or Androids, just attach the QUENJ MagRing!

Is the magnetic ring safe for my phone?

Yes, the magnetic ring is designed to be safe for all smartphones. It securely holds your phone without interfering with its functionality or damaging it.

What materials are the bottles made of?

Our bottles are made from high-quality 304 stainless steel and BPA-free lids. They are durable, safe, and designed to keep your drinks at the perfect temperature for hours.

How long does the bottle keep drinks cold?

Our water bottles can keep drinks cold for up to 24 hours. Thanks to their double-walled design, there won't be any condensation on the outside of the bottle. Keep the bottle in your bag with a peace of mind.

Can I buy extra magnetic rings for multiple devices?

Yes, additional magnetic rings are available for purchase so you can use the bottle with multiple devices. Click here to add an additional QUENJ MagRing to cart.

How long does shipping take?

We dispatch all our orders from Singapore within 12 hours of your purchase.

It usually takes 1-3 business days to reach your doorstep.